New Locations

Our goal is to ensure coverage for clients right across Canada. We are now 34 locations strong with the addition of 4 new locations. We have added locations in Alberta (St. Albert), Ontario (London), New Brunswick (Fredericton) and Nova Scotia (Downtown Halifax).

PEOPLE = We have the skilled people locally, and can call from our skillset database nationally. We have a dispatch system that can be managed by the client to send techs in a matter of hours to any site or area in Canada, USA and Europe.

REPUTATION = We have won many awards for service and franchise excellence. We have an online internal leadership coaching system, where we take our pride in both work/life balance, all techs are assigned a life coach and have coach buddies to better ourselves as professionals and our excellent reputation as a global brand;

KNOWLEDGE = We have knowledgeable techs that have access to internal resources and tools for assistance. Our online Computer Troublshooter University,  UniverCT  ensures we maintain our professional development.  Our own Global knowledge base and forum is available and heavily used by the techs to keep on top of the common issues and more difficult ones, a tool for being more efficient with our time when diagnosing and solving your computer issues. We have purchased and have access to all the industry tools and have the technology buying power to provide your organization with superior results and ROI. We also offer monthly client tip newsletter and technology webinars exclusive to our Computer Troubleshooter clients.

RELATIONSHIP & SUSTAINABILITY = Our franchisees are part of the complete package you receive from Computer Troubleshooters. We will always pickup the phone or answer an email to attend to your needs, even if its not related to an escalated technology issue. Our relationship is with you and won't be lost in the shuffle of business. We have some of the best process and best practices at Computer Troubleshooters that is typically a void in the computer industry  We have an ERP system called Autotask that does most of our business process functions, as well Computer Troubleshooters has been around for over 13 years and are Globally recognized with over 450 locations that are servicing in 27 countries.